NOTES: This is email fire for administrator for notification purpose.
Before using the paypal preapprove system please go through the following points and must follow this points.
1) once site is online or live, you cannot change the paypal details if you are using preapproval payment.
2) project owner also cannot change the paypal details if you are using preapprove payment.
3) if donor cancel the preapprove amount from the paypal account, then preapprove amount for this donor is not added to admin and creator account.
4) Project must achieve its target amount. (NOTE : preapprove payment means 0% or 100%)
5) The preapproval key can't be used before the start date(donate date) or after the end date(project end_date). This is paypal restriction for accessing transaction.
ANSWER: All email fire to administrator only for tracking purpose.(MAILS ADMIN GET ARE NOT ERROR). PAYPAL ERROR OR VALIDATION IS BASE ON PAYPAL CODE AND WE ARE TRYING TO GIVE ERROR CODE IN EMAIL. We can not control paypal system or user paypal account
Any PayPal tracking information emails comes from software than please check following possiblity before contacting us.
There are 6 possibilities for all mails.
1) Donor User have cancel the preapprove from his paypal account
2) Project owner paypal account is not able to receive money from other currency or outside his country.
3) Project owner have changed his paypal account email address after someone donate on his project
4) Admin have change his API details or paypal details from admin side.
5) Donor User have not sufficient amount in his account.
6) Donor user paypal account is restricated.