Ask question about fundraising technical problem. Nish August 09, 2014 17:41 Updated Follow Please ask any technical issue with software and having problem with it. We will try to response in 48 hours. Related articles Pre-sales question and answer. Comments 19 comments Sort by Date Votes Nish February 18, 2012 18:30 if you are looking for translation of software than please have a look following links http://codeigniter.com/user_guide/libraries/language.html http://codeigniter.com/user_guide/helpers/language_helper.html 0 Permalink wocamp February 24, 2012 06:56 Hi there, there are a few problem that came up. on home page, when we click on HELP, the browser shows nothing and the address is http://localhost/Fund_full/help. And when we click on "contact us", it goes to http://spicyfund.com/demo/ How can we implement these two? thanks 0 Permalink Nish February 24, 2012 13:27 Hello You will never able to run this script on localhost because our script comes with one default domain license and will not allowed you to run script on localhost. Please installed script in subfolder of domain like your domainname.com/test or domainname.com/Working or any other name it will run for other issue. Please have a look this 1) Administrator Side -> Content Pages-> Pages Module a) Open "Contact Us" Page by clicking on the Edit Link change the External Link from "http://gofundmeclone.com/home/contact_us" to "http://domain_name/home/contact_us" b) Open "Guidelines" Page by clicking on the Edit Link change the External Link from "http://localhost/Fund_full/help/guidelines" to "http://domain_name/help/guidelines" c) Open "Help" Page by clicking on the Edit Link change the External Link from "http://localhost/Fund_full/help" to "http://domain_name/help" 2) Cron Job set in the CPanel a) Common Setting : Every 15 minutes Command : curl -s -o /dev/null http://domain_name/newsletter_cron/send b) Common Setting : Every 5 minutes Command : curl -s -o /dev/null http://domain_name/project_finish c) Common Setting : Every 1 hour Command : curl -s -o /dev/null http://domain_name/cron/allow_block_ip d) Common Setting : Every 1 minutes Command : curl -s -o /dev/null http://domain_name/cron/cron_preapprove 0 Permalink wocamp March 10, 2012 21:29 Hi there, I am having a hard time to get the website showing Chinese characters . And also I cannot sign up by typing in Chinese. I've already add language package and did the following steps: english --> chinese_simplified \system\libraries\language.php \application\admin\config\config.php \application\config\config.php utf8_general_ci --> utf8_chinese_ci \application\admin\config\database.php \application\config\database.php It seems to me the reason is that something is locked in the model or controller files. Please let me know how to fix this. Thank you! Shibai 0 Permalink Poli Bou May 08, 2012 21:28 We just installed the script. But on the user front end, every link just refreshes the homepage. Any idea why? The admin backend works fine. Also are there any config files we need to edit? I see a config.php in the root directory and went ahead and added my domain and server script path but it didn't seem to have any effect. Thanks, Poil 0 Permalink CJ Cornell July 12, 2012 21:18 I tried asking this question elsewhere but have not seen an answer so I will ask it here: Regarding the payment system - on the customer side. With Paypal or Amazon - does the user have to use the "wallet" approach (of filling the wallet before they make a donation) or can they merely click to donate and then be directed to the paypal payment process? 0 Permalink Nish July 12, 2012 23:06 You have three option : Wallet feature Amazon payment gateway Paypal adpative payment gateway You can keep any one "ACTIVE" and other "DE-ACTIVE", In short, You have three option and you can use any one option only. Wallet for those people who want keep 100% control on fund part. In wallet user can add fund from any integrated payment gateway and default paypal is integrated already. For Amazon stop provide feature for now For Paypal here is the documentation :https://fundraising.zendesk.com/entries/21012342-getting-started-paypal Still having question ? Please create support ticket. thanks 0 Permalink CJ Cornell July 13, 2012 15:26 Again the use of the English language here makes the answer confusing. "You can keep any one 'Active'" .... ?? If I want to offer the user a choice between Paypal, Amazon and WePay ... can I have all 3 active as a choice? (I don't want to set them all up to find out the answer is no). I think I understand that if the Wallet is turned on, then all users mist use the wallet option, right? 0 Permalink CJ Cornell July 13, 2012 15:29 separately (but related) your response starts out with "you have three options" ... but if I wanted to add another payment system (like WePay - similar to Paypal) then I can add this and have more payment options for the user. And I am not going to submit support tickets for these questions!!! No customer should. These are questions that affect all new platform users, and if they are answered privately then it doesn't help the rest of us (and besides - answering questions like this is why companies have FAQs, Documentation or use ZenDesk!). Thanks. 0 Permalink Nish July 13, 2012 22:51 You need programming integration to add another payment gateway. Each payment gateway have their own way to manage funding and other part.. As you wish .. 0 Permalink Nish July 22, 2012 03:20 For PayPal Account setting : "PayPal adaptive account setting " Some client have donation button problem.Are you not able to see donation button on project creator page ? If Yes, please make sure user setup their PayPal account correctly. Without Paypal configuration in user account donation button will not appear . All project creator must required Paypal account setting. Without it it donation button will not show on project creator page There is no relation between Payment gateway and donation button. 0 Permalink Tony Reynolds July 23, 2012 01:11 Changing the footer? Also, I want to include Google Advertising....is this located in the Application/Views folder? 0 Permalink Nish July 23, 2012 01:21 all design or font side parts in View Folder 0 Permalink Nish July 30, 2012 23:06 Here is some trouble shooting help. Donation button are not visible on project page if account did not configure account detail Please make sure UR_PROTOCOL is enable on server for facebook and twitter login else it will give error.. Please keep one payment gateway ON at one time if you have more then one payment gateway active then it will not work. 0 Permalink Tony Reynolds August 04, 2012 22:15 VIDEO: I am trying to upload a video, because my customer is having a problem. The video will not upload. When I hit UPDATE, I just keep getting the message, Video is Required. I have tried uploading mp4 and mov files and both failed. 0 Permalink Nish August 04, 2012 22:17 Tony : as per previous discussion on other forum part. Please create support ticket. 0 Permalink Tony Reynolds August 04, 2012 22:24 Thanks Nish 0 Permalink Fabien Herisson December 21, 2012 14:54 Hi everybody, Is someone already translate the script in French ? 0 Permalink Nish December 22, 2012 13:19 Yes. Already available. You should contact help desk for this. They will help you out. 0 Permalink Article is closed for comments.